Terms and conditions of use
General Terms and Conditions
By accessing this website as a user (referred to as "you/your") you acknowledge and agree to be bound by these terms and conditions regardless of whether or not you choose to register with us or order from us. If you do not accept these terms, do not use this website.
1.1 You will be able to access most areas of this website without registering your details with us. Certain areas of this website are only open to you if you register.
1.2 We may revise these terms and conditions at any time by updating this posting (see date at the top). It is your responsibility to check this website from time to time to review the current terms and conditions as each use of this website signifies your acceptance to be bound by the latest terms and conditions. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this website.
Ordering From Us
2.1 There are various methods and information on how to place an order with us throughout other areas of this website. All orders placed by you via this website are subject to the latest terms and conditions.
2.2 As part of our order process you will be given the opportunity to check your order and to correct any errors. Following receipt of your order, we will send you an order acknowledgement email, detailing the products you have ordered. Please note that this email is not an order confirmation or order acceptance from Basic Frame.
2.3 Our acceptance of an order and the completion of a contract between you and us takes place when we despatch the order even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order.
2.4 We may refuse to accept an order:
2.4.1 Where goods are no longer available;
2.4.2 Where we cannot obtain authorisation for your payment or suspect fraud;
2.4.3 If there has been a pricing or product description error;
2.4.4 If you do not meet any eligibility criteria set out in our terms and conditions;
2.4.5 Sales to destinations not within our list of shipping countries will only be accepted with prior arrangement with our export department. Email: email@example.com;
2.4.6 Basic Frame reserves the right to limit the quantity of any item sold, or prohibit a sale altogether, including but not limited to prohibiting sales to resellers. In any such event the consumer will be refunded immediately.
3.1 All prices are in Euro and include all taxes (where applicable) at the current rates but do not include delivery charges. We reserve the right to express the price exclusive of VAT, but we shall show VAT separately and include it in the total price.
3.2 If we discover an error in the price of items you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If you cancel and you have already paid for the goods, you will receive a full refund.
4.1 Basic Frame does not take payment immediately and all items are subject to availability. In the event that we are unable to supply a product, we will inform you of this as soon as possible.
4.2 For each order shipped, an invoice will be sent as indicated in the data in our possession. Payment will be possible by bank transfer or Paypal.
5.1 You are permitted to download extracts from this website for your for retail use on the following basis:
5.1.1 No text or related graphics on this website are modified in any way;
5.2 Unless otherwise stated, the copyright and other intellectual property rights in all material on this website (including without limitation photographs and graphical images) are owned by us or our licensors. For the purposes of these terms and conditions, any use of extracts from this website other than in accordance with clause 5.1 above for any purpose is prohibited. If you breach any of the terms in these terms and conditions, your permission to use this website automatically terminates and you must immediately destroy any downloaded or printed extracts from this website.
5.3 Subject to clause 5.1, no part of this website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.
5.4 Any rights not expressly granted in these terms are reserved.
6.1 While we endeavour to ensure that this website is normally available 24 hours a day, we will not be liable if for any reason this website is unavailable at any time or for any period.
6.2 Access to this website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.
7.1 Registration on our site is approved after the user has entered the requested data (Name, email and description of the retail activity)
7.2 Basic Frame do not discriminate on the basis of age, race, nationality, gender, sexual orientation or religion.
7.3 Each registration is for a single user only. We do not permit you to share your user name and password with any other person nor with multiple users on a network.
7.4 Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately.
7.5 We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions.
8.1 We are not liable for losses that arise in connection with this website in any way or in connection with the use, inability to use or the results of use of this website, any websites linked to this website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this website or your downloading of any material from this website or any websites linked to this website.
8.2 If your use of material on this website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.
Comments, Questions & Complaints
9.1 Basic Frame welcome your feedback, however, any comments, ideas, notes, messages, suggestions or other communications sent to us regarding the website and / or the products and services we provide shall be and remain the exclusive property of Basic Frame, and we may use all such communications in any manner, including reproducing, disclosing and publishing such communications, all without compensation to you.
9.2 We will always - as a matter of courtesy request your permission before publishing such feedback in any publications available to the general public or on the Basdic Frame website.
Governing Law And Jurisdiction
10.1 These terms and conditions shall be governed by and construed in accordance with Italian law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Italian courts.
11.1 You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions.
11.2 If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect.